Terms of Service

1. Introduction

Welcome to DutyLinkEdge! These Terms of Service govern your use of our tax-free shopping platform and duty-free development services. By accessing or using our services, you agree to these terms and our privacy policy.

2. Service Eligibility

2.1. Account Registration – Our services are available to individuals and organizations seeking tax-free shopping opportunities. You must provide accurate and current information when registering.
2.2. Conduct – Users are expected to interact respectfully and use the platform for lawful shopping and cost optimization purposes only.
2.3. Confidentiality – All users agree to keep their login credentials and any sensitive shopping information confidential.

3. Payments and Cancellations

3.1. Service Fees – Fees for shopping services are due at the time of service initiation. We accept major credit cards and bank transfers.
3.2. Cancellation – You may cancel your service up to 48 hours before the scheduled start for a full refund. Later cancellations may be subject to a fee.

4. Service Delivery

4.1. Access – We strive to provide uninterrupted access to our platform, but occasional downtime may occur for maintenance or upgrades.
4.2. Content – All shopping materials and tax-free guidance are for personal use only and may not be redistributed without permission.

5. Data Privacy

5.1. Data Use – Your data is processed according to our privacy policy, which forms an integral part of these terms.

6. Refund Policy

6.1. Return Policy – If you are not satisfied with a purchased shopping service, you may request a refund within 14 days of purchase, provided the service has not been substantially utilized. Refunds are processed within 7 business days after approval.

7. Final Provisions

7.1. Severability – If any provision of these terms is found invalid, the remaining provisions remain in effect.
7.2. Applicable Law – These terms are governed by Singapore law. The place of jurisdiction is Singapore.