About DutyLinkEdge

Meet the tax-free shopping experts and duty-free specialists behind Singapore's most trusted shopping assistance platform. Discover our story, our values, and our commitment to shopping excellence.

Who We Are

DutyLinkEdge was founded to revolutionize tax-free shopping for tourists and residents in Singapore by connecting ambitious shoppers with proven duty-free practices. Our team brings together shopping veterans, tax specialists, and retail experts dedicated to advancing cost optimization in the shopping world.

We believe in the transformative potential of strategic tax-free shopping to drive savings and growth in the retail community. Our platform is designed to match, inspire, and empower every shopper to reach their full potential in the dynamic retail sector.

Our Vision

Our Vision

Our vision is to set a new benchmark for tax-free shopping in Singapore and Asia. We aim to create a world where every tourist and resident can access exceptional shopping opportunities that align with their budget, preferences, and values.

We are committed to continuous innovation, helping our services evolve with the latest shopping trends and technological advancements to deliver the best possible savings outcomes for our clients.

Our Philosophy

Client-First Approach

We put our clients at the center of everything we do. Our philosophy is to provide a supportive, transparent, and results-driven environment where every tourist and resident can achieve their shopping and savings goals.

Shopping Excellence

We embrace industry best practices and innovative tax-free strategies to keep our services at the forefront of shopping development. Our team is always exploring ways to make shopping transitions smoother and more successful.

Integrity & Trust

We are committed to the highest standards of professionalism, confidentiality, and ethical conduct. Our platform is built on trust, reliability, and a passion for helping others succeed in the tax-free shopping sector.

Sustainable Growth

We believe in fostering long-term shopping development. Our goal is to inspire cost optimization, support savings advancement, and contribute to the sustainable future of the shopping community.

Our Values

Excellence

We strive for excellence in every aspect of our service, helping the highest quality tax-free shopping solutions and retail guidance for tourists across Singapore.

Partnership

We believe in the power of collaboration and long-term partnerships. Our approach encourages strong relationships between clients, organizations, and our shopping specialists.

Innovation

We foster a culture of innovation and forward-thinking, encouraging new approaches to tax-free shopping and cost optimization in the evolving retail sector.

Confidentiality

We take our responsibility to protect client information seriously, helping data privacy, security, and ethical handling of all sensitive shopping information.

Adaptability

We adapt to the changing needs of our clients and the evolving landscape of the tax-free shopping industry, always striving to improve and innovate our services.

Success

We measure our success by the positive impact we have on our clients' savings and the growth of shopping companies, helping them achieve their goals and build stronger partnerships.

Our Team

Dr. Thomas Weber

Managing Director

Thomas leads our strategic vision, bringing over 25 years of experience in tax-free shopping and industry leadership. He is passionate about connecting exceptional tourists with leading shopping practices.

Elena Müller

Head of Shopping Programs

Elena is responsible for tax-free shopping programs across the tourist sector. With a background in retail and Singapore shopping companies, she helps perfect shopping matches.

Marco Rossi

Executive Shopping Specialist

Marco specializes in executive-level shopping, building relationships with senior tourists and business travelers in the tax-free industry across Singapore.

Sophie Dubois

Shopping Development Advisor

Sophie designs tax-free shopping programs and provides guidance to tourists, helping them navigate shopping transitions and achieve their personal goals.

Lukas Keller

Industry Relations Manager

Lukas manages relationships with shopping companies and industry partners, helping we stay connected with the latest industry trends and opportunities.

Anna Schmidt

Client Success Manager

Anna manages our client success team, helping every tourist and organization receives exceptional service and support throughout their shopping journey.