Privacy Policy
1. Introduction
At DutyLinkEdge, your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your personal information in connection with our tax-free shopping and duty-free services.
We comply with Singapore privacy laws and the European General Data Protection Regulation (GDPR) to help your data is handled responsibly and transparently in the shopping industry.
2. Data Collection and Use
We collect only the information necessary to provide and improve our shopping services, including:
- Information you provide (name, email, travel experience, shopping preferences, tax details)
- Payment details for shopping services
- Usage data (device, browser, session activity on our platform)
We use this data to match you with suitable shopping opportunities, process service payments, and enhance our tax-free platform's features for the tourist sector.
3. Cookies and Analytics
Our website uses essential cookies for functionality and, with your consent, analytics cookies to improve our shopping services. You can manage your cookie preferences at any time.
4. Data Sharing
Your data is never sold or shared with third parties for marketing. We may share information with trusted service providers (e.g., payment processors, IT support) only as needed to deliver our shopping services, and always under strict confidentiality agreements.
5. Data Security
We use advanced security measures, including encryption and secure storage, to protect your data. Access is limited to authorized personnel only, helping the confidentiality of your shopping information.
6. Data Retention
We retain your data only as long as necessary for the purposes described. You may request deletion of your data at any time, subject to legal requirements in the shopping industry.
7. Your Rights
You have the right to access, correct, or delete your personal data, restrict processing, and object to certain uses. To exercise your rights, contact us at privacy@dutylinkedge.com.
8. International Data Transfers
If your data is transferred outside Singapore or the EU, we help appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, maintaining the highest standards of data protection.
9. Changes to This Policy
We may update this policy to reflect changes in law or our practices. The latest version will always be available on our website.
For questions about privacy, contact us at privacy@dutylinkedge.com.